Frequently Asked Questions

What is DDLoop?

DDLoop is an Australian LegalTech platform that automates legal due diligence processes for M&A, insolvency and investment professionals.

With DDLoop, lawyers, investors and financiers can quickly and easily analyse public legal information about a target corporate group. Deal teams can easily profile and export the target's ASIC corporate information, PPSR registrations, intellectual property holdings, insolvency history and more into the firm's own due diligence report precedents/templates in Microsoft Word.

DDLoop helps M&A teams reduce transaction risk, deliver more profitable and efficient due diligence assessments for their clients, and unlocks time for them to focus on higher value legal work.

How does it work?

On the DDLoop platform, users enter company names, ACNs or ABNs to search for information about corporate entities that exists on the various government and publicly available legal data sources.

The platform does this by collating register information, directly through the register or through 3rd party information brokers and augmenting it with DDLoop’s own risk-based analysis and flagging system.

Examples of the registers and data sources include Australian Securities and Investments Commission (ASIC) Connect, IP Australia’s trade mark register, the Personal Property Securities Register (PPSR), WHOIS domain name registry and ASIC insolvency notices.

I want to try DDLoop, how do I get started?

You can use this link to book a demo with one of our founders.

From there, we'll help you get set up with everything you need to start with DDLoop.

You can also reach us via our contact form or at hi@ddloop.app

Where does the data come from?

Our data comes from official, verifiable sources. For example, all Australian trade mark information comes directly from IP Australia.

When you search with us, we aggregate data from the various official government registers, analyse it and present it to you in a way that actually makes sense.

In some cases, we use third-party services to retrieve the information, but the data itself is the official information that you'd get if you went each register directly.

For each search you run, we give you evidence of the search. We'll also give you the evidence of the search in the form of PDF search reports, extracts or screenshots from the register itself.

For example, a trade mark search is accompanied with an IP Australia Search Report; and a PPSR search comes with search certificates from the PPSR.

Our information is only as current as our sources. As most of the information we provide is derived from third-parties, we can't guarantee it's free from errors. Accordingly, we make no representation or warranty that the information provided by third-parties is reliable, adequate, current, accurate or complete.

What data does the platform use?

DDLoop only collects and transmits:

1.     Publicly available data – information that any member of the public may access, or purchase access to, via the internet (ie non-confidential and non-sensitive). For example, this would include ASIC searches (company extracts), PPSR search results, IP Australia trade mark searches and Google searches.

2.     User inputted project identifiers – optional, pseudonymised information a user can input about a project (ie matter code names such as Project Cannon Ball or Project Red Sparrow or abstract matter numbers) that contain neither confidential Client nor law firm information.

The platform does not allow the user to upload documents to our platform, nor allow any direct interaction with any AI systems/models through prompts.

What happens with my search data?

Your search data is yours. DDLoop does not use or share your data for purposes other than conducting the searches you request and to make sure we're giving you the best services possible.

We use third-party services (for example, Google or the Australian Business Register) to conduct searches. Your searches are governed by the terms and conditions of those third-party services.

How secure is DDLoop?

DDLoop is securely hosted in industry-leading data centres operated by Amazon Web Services (AWS).

Our ISO27001 aligned Information Security Program covers all aspects of our business: from the technologies we use to the people we hire.

How is data encrypted and stored?

Our servers and data localisation policy keeps your data securely stored in Australia. Our production servers are hosted with Amazon Web Services (AWS) and Digital Ocean in NSW.

All data is encrypted in transit and at rest.

Data at rest is encrypted in the DDLoop production databases using the industry standard AES-256 encryption algorithm.

Data in transit uses TLS 1.2 or greater with a limited set of modern secure ciphers enforced. Security headers are applied to all production endpoints where possible.

Can I request a security review?

Of course! For any requests for additional cybersecurity information, please send us an email at hi@ddloop.app